HK Parts Reviews

HK Parts has an overall rating of 2.6 based on 31 reviews. Customer feedback on HK Parts is mixed.

2.6/5.0

31 reviews

5 Stars

4

4 Stars

5

3 Stars

4

2 Stars

11

1 Star

7

All HK Parts Reviews (31)
MCKEITHAN
May 13, 2026
"Fit was okay, but reliability wasn’t great"
I ordered a couple of aftermarket parts from hkparts, and the shipping was fine from what I remember. The parts fit okay, nothing too difficult there. But one of them failed quickly, I can’t remember if it was after a few days or maybe a week or two, but it definitely felt sooner than it should have. Overall, the order process was alright, but I wasn’t too impressed with the reliability.
lance.Terkelsen
April 26, 2026
"Good communication overall"
They kept me updtaed enough through the whole thing, which I really appreciated. Nothing over the top, but I always had a decent idea of what was going on, so no complaints from me
krystal-Mcclendon
April 21, 2026
"The quality was kind of all…"
The quality was kind of all over the place. A few parts felt solid and fit just fine, but one piece had rough edges and made me wonder if it slipped through quality control or something. It’s not awful, but for the price I expected a bit more consistency. I’d call it average, though I’m a little suspicious about how well it’ll hold up over time.
hello_norma364
April 17, 2026
"I ordered a couple parts from hkparts…"
I ordered a couple parts from hkparts and they were fine overall, but I wouldn’t say it felt like a great deal. The prices already seemed a bit high, and once shipping got added on, it definitely stung a little more. I get that some of this stuff can be harder to find, but I still walked away feeling like I paid more than I should’ve. Not a bad experience, just not really worth it for me.
Cheryl_moyer02
April 15, 2026
"Nice accessories, but I wanted more options 🙂"
I found a few accessories I needed, so that was good, but the selection felt a bit limited in some areas. Overall, decent stuff, just wish there was more variety to choose from 😕
Ray-herbert
April 15, 2026
"Return policy was a little more strict than I expected"
I ordered a part from hkparts and then ended up not needing it after all. The return process felt a bit stricter than I was expecting, and I had to read through the policy a couple times to figure out what was actually allowed. Maybe other people have had a smoother experience, but for me it was kind of a hassle. The site itself isn’t terrible, but the return policy definitely made me pause. I’d say just double-check that it’s exactly the part you need before placing the order.
connie-Neally
April 07, 2026
"Trying to use the website was a headache"
I was just trying to order a couple parts and the website kind of wore me out. The pages were loading slow, the filters didn’t really narrow things down the way I expected, and somehow I kept ending up back where I started when I was browsing. Maybe it was partly my internet, but other sites were working fine, so I don’t know. The checkout also felt confusing and clunky, even though I didn’t even fully get through it. The parts might be totally decent, but the site made the whole thing feel like way more work than it needed to be, so I just gave up after a bit.
GladysHufford
April 07, 2026
"Everything showed up exactly as I ordered..."
Everything showed up exactly as I ordered it, so no complaints from me. Straightforward and easy
herbertcouture8550
April 07, 2026
"Pretty much what I expected"
I ordered a small part, and as far as I can tell, the photos matched what I received, which was nice. I maybe would’ve liked one extra angle just to be totally sure, but overall it was easy to figure out what I was buying. No real complaints from me...
Christine-rose
April 03, 2026
"Checkout was quick and easy"
Checking out on hkparts.net was smooth overall. My cart updated without any trouble, the shipping options were easy enough to understand, and my payment went through on the first try. Nothing too fancy, but in a good way, it was simple and hassle-free. I also got my order confirmation right away, which was nice.
HEATH
March 19, 2026
"The parts themselves were totally fine and…"
The parts themselves were totally fine and worked as expected, but the shipping cost kind of ruined the experience for me. It wasn’t very clear upfront what I was going to end up paying, which was annoying. I don’t mind paying for shipping, but I’d rather know the full cost before getting surprised at checkout.
dorispruchnik8032
March 14, 2026
"Looked Right Online, But Didn’t Fit"
I really thought this was going to work because it looked right online, but once I got it, it just didn’t fit. Frustrating, especially after having to wait in a queue to sort it out. Not the experience I was hoping for.
beverly.Samuel
March 04, 2026
"I placed my order thinking it…"
I placed my order thinking it would probably sit for a day or two before anything happened, but it was processed way faster than I expected. I got an update pretty much the same day, which made the whole experience feel a lot smoother. It wasn’t some big dramatic thing, but that’s kind of the point, sometimes good service just means not having to wonder what’s going on. Fast handling, no weird delays, and everything moved along the way it should. That was exactly what I needed, so it’s an easy 5 stars from me.
John-sassaman
March 01, 2026
"Slow to Hear Back"
The experience was okay, but getting replies took a while. I kept checking back and felt like the response time was slower than... well, I just expected things to move a bit faster
thomas-Perry
February 27, 2026
"Shipping was faster than I expected"
I ordered a couple of parts from HK Parts and, the shipping was really fast. I’m sure it went out the next day, or at least super close to it.

The tracking updated like it should, and the box actually showed up earlier than I figured it would. Nothing fancy or over the top, but it got here quick and was packed just fine.
I’m only holding back from giving 5 stars because the checkout and emails felt a little basic, but the shipping speed was definitely solid.
normancook1446
February 25, 2026
"Parts Were Fine, But I Was Lost"
The parts arrived without any issues, so that part was fine. But once I started trying to install everything, I was kind of confused. The instructions were really vague, and I kept wondering if I was missing a page or something. I ended up digging through forums just to figure out the basic steps. I also reached out to support, but their answer didn’t really clear things up, which made the whole thing frustrating quickly.
jamesbenauides5305
February 23, 2026
"Showed in stock, then wasn’t"
I ordered because the item said it was in stock, but after I paid, I was told it was backordered. Maybe I missed some fine print somewhere, but I really thought it was available when I checked out. Frustrating.
Gene_clark04
February 17, 2026
"The parts showed up looking a…"
The parts showed up looking a lot rougher than the photos made them seem. There were scratches, grime, and one piece had obvious wear on it. I get that used parts aren’t going to be perfect, but this felt like some of the condition was left out when it was listed. Maybe they still work, but I expected better. I won’t be ordering again.
tina.Cothran
February 15, 2026
"I always compare prices before buying…"
I always compare prices before buying, and this site was cheaper than a few others I looked at. The shipping cost was a little more than I hoped, but even with that added in, it still felt like a fair deal
Alice-radcliff
January 29, 2026
"Exchange was such a headache"
I tried to exchange a part and it ended up being way more of a hassle than it really needed to be. The replies were super slow, and every time I heard back, it felt like I was being told something different.

By the time it finally got sorted out, I was already annoyed and had wasted more time than the item was even worth. I definitely won’t be using hkparts.net again for exchanges...

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